Please allow 2-5 business days for processing before your order is shipped out. Shipping time & cost are calculated at checkout based on your location. If you need your order by a certain date, please leave a note in your cart and we will do our best to accommodate. If you have a pre-order item in your order, your order will ship together in full when the pre-order item arrives. Next-day shipping options are available upon request at an additional cost. Please contact us via email with any requests or questions regarding orders. 

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Returns & Exchanges:

All Project2000 Jewelry items are NON-REFUNDABLE. An exchange or return for store credit may be considered on an individual basis. Any request for an exchange must be communicated via email within 5 days of delivery. All sale items are final - no returns or exchanges will be accepted. 

If approved, customers are responsible for all shipping costs associated with returning/exchanging products. Shipping costs and/or taxes are not refunded or added to store credit. For any other questions or concerns, feel free to contact us.