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SHIPPING & RETURNS

At Project2000, we work hard to provide you with the overall best online shopping experience!

Shipping:

 

Orders placed between Jan 5th-14th will ship out Jan 15th. Orders are processed Monday-Friday. We ask that you allow 2-4 business days for processing before your order is shipped out. Once your order has been shipped, you will receive an e-mail with tracking information. Shipping times after processing are available below. If you need your order by a certain date, please leave a note at checkout and we will do our best to accommodate. Next-day shipping options are available upon request at an additional cost. Please text 267-975-0241 for immediate requests or questions regarding orders.

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UPS Ground Shipping: $8.95 - $10.95 (2-5 biz days based on location)
UPS Worldwide Shipping: calculated based on weight & location
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Project2000 is not responsible for delays in delivery due to unclaimed packages, inaccurate shipping addresses, or general delay issues USPS or UPS may be experiencing. Please be aware of the address entered at checkout as this will be the exact address used to ship your order. 
Project2000 is also not responsible for lost or stolen packages - please contact UPS to place a claim if needed.

Once orders are given to the postal service, it is out of our control and we do not have any additional information than what is provided with the tracking number. We thank you for your understanding & patience.

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Returns & Exchanges:

There are no refunds; store credit only for eligible items. Items marked as final sale are stated in the product description. These items cannot be returned for store credit, exchange, or refund. Items not marked as final sale can be exchanged or returned for store credit as long as they are in the original condition. Project2000 has the right to refuse the exchange of any items based on inspecting the condition. Customers are responsible for all shipping costs associated with returning/exchanging products (a return label is not provided). Should you receive a faulty item, please contact us within 48 hours of receiving your package with images at project2000orders@gmail.com. For any other questions or concerns, feel free to contact us. 

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